FAQs Machine

TWO WRONGS COVID RESTRICTION FAQ’S | KEEPING EVERYONE SAFE

We are committed to providing a safe and hygienic environment for our guests and staff to enjoy.  Our team are going above and beyond to adhere to government restrictions whilst offering the same epic service and products you know and love.

With additional cleaning, health checks and safe socialising practices in place, you can sit back and relax knowing we’ve got you covered.

Lockdown Booking Cancellations:
If your booking is cancelled due to a lockdown please get in touch with us at bookings@twowrongs.com.au and we will rebook you at a later date. Unfortunately we do not offer refunds due to lockdowns. We appreciate your patience at this time. We kindly ask that if you are not happy with these terms then please do not book.

 - If you feel unwell, please stay at home.  We will be serving up epic food and bev for a long time so would love to see you when you feel better!

 - Please respect other customers’ space by distancing yourself when using the bar or toilets in venue.

 - Go cashless at the bar and where possible “Tap the card”.

 - Arrive a little earlier to sign up and register for entry (this is a legislation condition). 

 - Please respect our team’s direction, they are there to keep you (and us) safe! 

Welcome back! We can’t wait to see you.

BOTTOMLESS BOOKINGS FAQ

All cocktails can be done alcohol free as mocktails plus all sodas and juices will also be limitless.

If a guest chooses not to pay the $49, ordering from the menu is also allowed at shown prices. We can also do most of our cocktails as delicious mocktails too!

Please refer to our menu available on multiple platforms.

GENERAL FAQ

Monday 4pm–1am

Tuesday 4pm–1am

Wednesday 4pm–1am

Thursday 4pm–1am

Friday 1pm–1am

Saturday 1pm–1am

Sunday 1pm–1am

Priority is for customers who are both drinking and eating, if there is space available then a casual drink can be permitted.

If we are not fully booked you are more than welcome to stay and keep the party going!

Sure are! Hit us up at bookings@twowrongs.com.au for all the details.

Nope!

Please refer to the confirmation email, also please read all terms and conditions.

Here at Two Wrongs we allow 15 minutes of leeway before giving the table away to another group. If you are running late, please notify us and we can potentially hold it up to 30 minutes for you but note that the time of which you are late is deducted from your sitting time.

Yep! Keep the party going!

We are allowed to book for 20 persons with two tables of 10.

Minimum spends are as per our booking packages.

Click "Book Now" or alternatively if you need assistance please email us at bookings@twowrongs.com.au

You will receive a booking confirmation email.

For private bookings of the Versace Room, please email us bookings@twowrongs.com.au.

All of them! We are magical like that.

You can follow the link on our Instagram or on our website.

If you have chosen to pick up your order, please wait till you receive a confirmation that your order is ready for pickup. Then you can collect at any time during our kitchen business hours - 4pm-11pm Wed-Sun.

Vouchers are redeemable alongside bookings or walk-ins. You cannot use a voucher to purchase a booking.

Please contact us on direct number 9827 4510 (don’t email us 10 mins before!) 

We sure do! Hit this link.

Here at Two Wrongs, we pride ourselves on providing you with the exceptional service we will do the best we can to change your booking depending on what we have available. Please note however to receive a full refund you must cancel outside of 72 hours.

Lockdown Booking Cancellations:
If your booking is cancelled due to a lockdown please get in touch with us at bookings@twowrongs.com.au and we will rebook you at a later date. Unfortunately we do not offer refunds due to lockdowns. We appreciate your patience at this time.

Neat casual is welcome throughout the venue, this includes sneakers and shorts.

Unfortunately we don’t have a cloak room, however there are plenty of hooks and chairs around the venue for coats and jackets.

Send us an email at bookings@twowrongs.com.au or check our open hours and come in and one of our staff will give you a hand to look through lost property.

You sure can! Email us at bookings@twowrongs.com.au for further information and to book in your guestlist. Please note you must have a booking.

Our friendly host located at the main entry or a staff member will be able to walk you through to the restaurant or function space.

We would love to host your next function with us! Just click here and fill out the enquiry form to contact our functions team.

You absolutely can! Our gift vouchers are available online.

To be the first to hear about our special offers and events be sure to keep an eye on our social love handles.

We are a fully licensed venue and BYO is not allowed.

Of course!

There its street parking on Chapel street on both sides of the road, there is also available parking in nearby public car parks in The Vogue Building and also Secure Public Parking at 660 Chapel Street.

The entire venue is wheelchair accessible, please ask our staff for assistance!